Privacy Policy
Effective Date: December 28, 2024
Last Updated: December 28, 2024
Introduction
Welcome to the Privacy Policy of Rabidou Consulting Inc. (referred to as “Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and digital platforms. By accessing or using our services, you agree to the terms outlined here.
This Privacy Policy includes provisions for compliance with state-specific laws such as the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and others.
1. Information We Collect
We collect various types of information to enhance your experience and provide efficient services.
1.1 Information You Provide Directly
- Contact Details: Name, email address, phone number, and mailing address when you submit forms or inquiries.
- Account Information: Login credentials, preferences, and settings if you create an account on our platform.
- Payment Details: Credit card numbers, billing addresses, and transaction information for purchases.
- Communications: Feedback, support requests, and correspondence sent to us.
1.2 Information Collected Automatically
- Device Data: Information about your device, including hardware, operating system, browser type, and version.
- IP Address and Location: Used to estimate your geographical location.
- Usage Metrics: Pages viewed, time spent, interaction history, and navigation paths.
- Activity Data: Clicks, hovers, and scroll depth on our website.
1.3 Information From Third Parties
- Marketing Partners: Data from campaigns and lead generation efforts.
- Social Media Platforms: Information obtained through plugins or shared content.
2. Tracking Technologies
We employ various tracking tools to understand user behavior, improve functionality, and enhance security.
2.1 Cookies
Cookies are small files stored on your device.
- Essential Cookies: Necessary for website functionality.
- Performance Cookies: Analyze site usage to optimize performance.
- Advertising Cookies: Deliver targeted advertisements based on user interests.
2.2 Pixels
- Conversion Pixels: Measure success rates for forms, downloads, and purchases.
- Email Tracking Pixels: Detect email opens and link clicks.
2.3 Advanced Analytics Tools
- Google Analytics: Tracks traffic and interaction data.
- Hotjar: Records mouse movements and heatmaps.
- Microsoft Clarity: Captures user journeys, including session recordings.
2.4 Device and Behavioral Profiling
- Fingerprinting: Identifies devices using unique configurations.
- Behavioral Patterns: Tracks navigation, session duration, and engagement sequences.
3. State-Specific Privacy Rights
3.1 California (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to Know: You can request details about the personal data we collect, including categories of information, sources, and purposes.
- Right to Delete: You can request that we delete personal information we have collected about you, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale or sharing of your personal data.
- Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.
How to Exercise California Rights
California residents can submit requests via email at hello@rcitinc.com or call us at (508) 365-6399.
3.2 Virginia (VCDPA)
Residents of Virginia are entitled to:
- Access: Request access to the data we collect.
- Correction: Request corrections to inaccurate personal data.
- Deletion: Request deletion of personal data.
- Data Portability: Receive a copy of your personal data in a portable format.
3.3 Colorado, Connecticut, and Utah Privacy Laws
Residents of these states have similar rights as those outlined in the CCPA and VCDPA, including access, deletion, correction, and portability.
Opt-Out Mechanisms
Residents can opt-out of targeted advertising and the sale of personal data through our Do Not Sell or Share My Information form available on the website.
4. How We Use Your Information
We utilize the data we collect to:
- Provide Services: Deliver, manage, and support our offerings.
- Enhance User Experience: Personalize content and interface elements.
- Marketing Campaigns: Develop targeted advertisements and track engagement success.
- Security: Identify and prevent security threats or fraud.
- Compliance: Meet legal and regulatory obligations.
5. Sharing and Disclosure
5.1 Service Providers
We share your information with trusted third parties for:
- Hosting and IT infrastructure.
- Marketing services and analytics.
- Payment processing and invoicing.
5.2 Legal Requirements
We may disclose information when required by law or in response to valid requests from public authorities.
5.3 Business Transfers
If we are involved in a merger or sale, your information may be transferred as part of the assets.
5.4 Consent-Based Sharing
We will obtain explicit consent before sharing sensitive or additional data.
6. Data Security and Retention
6.1 Security Measures
We use encryption, firewalls, and access restrictions to secure your information.
6.2 Retention
We retain data only as long as necessary for operational, legal, or regulatory purposes.
7. International Use Disclaimer
Our services are designed for users in the United States. If you are located in the European Union (EU), please exit the site. We do not process data under GDPR compliance.
8. Contact Information
For questions about this Privacy Policy:
Rabidou Consulting Inc.
269 Plantation Street
Worcester, MA 01604
hello@rcitinc.com
(508) 365-6399
